“ is being untruthful in that they are not clearly telling people that they really don’t have any appointments,” Charlie said.

“It is important to note that while we do serve a large number of students, our services are not intended to serve as the primary care provider for our students.”Ĭharlie believes that the Wellness Hub should be more transparent with the student body, and should notify students when they are unable to meet demands or handle emergency situations. “Our physicians are those who offer their time to us after fulfilling all these government-mandated requirements,” Mazerolle wrote in an email to the Tribune. ”įrédérique Mazerolle, a McGill media relations officer, clarified that the hours physicians dedicate to the Wellness Hub are only ancillary, meaning they do not fulfil the Plans régionaux d’effectifs médicaux ( PREM) or activités médicales particulières ( AMP) requirements obligatory to practice medicine in Quebec. “If I was a sick person who was getting worse day by day, I might avoid going to the ER because of the expense and instead hope that I get an appointment the next day and then the next day and get sicker.

“ actually luring you into almost a false sense of security, ” Charlie said in an interview with The McGill Tribune. According to Charlie, the operator informed them that all of the Wellness Hub’s medical staff had been reassigned to public hospitals as a result of the province’s surge in COVID-19 hospitalizations.

Instead of receiving support at the Wellness Hub, which would be fully covered under McGill’s insurance plan, they were redirected to a hospital emergency room where there can be up-front costs for international students. 3, Charlie*, U1 Medicine, said they contacted the Student Wellness Hub’s phone line every day of the week in an attempt to book an appointment for their partner, who was suffering from a concussion.

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